MA-2 (02)—Controlled Maintenance | Automated Maintenance Activities
High
>Control Description
(a) Schedule, conduct, and document maintenance, repair, and replacement actions for the system using ⚙organization-defined automated mechanisms; and
(b) Produce up-to date, accurate, and complete records of all maintenance, repair, and replacement actions requested, scheduled, in process, and completed.
>FedRAMP Baseline Requirements
No FedRAMP-specific parameter values or requirements for this baseline.
>Discussion
The use of automated mechanisms to manage and control system maintenance programs and activities helps to ensure the generation of timely, accurate, complete, and consistent maintenance records.
>Assessment Interview Topics
Questions assessors commonly ask
Process & Governance:
- •What formal policies and procedures govern the implementation of MA-2(2) (Automated Maintenance Activities)?
- •Who are the designated roles responsible for implementing, maintaining, and monitoring MA-2(2)?
- •How frequently is the MA-2(2) policy reviewed and updated, and what triggers policy changes?
- •What governance structure ensures MA-2(2) requirements are consistently applied across all systems?
Technical Implementation:
- •Describe the specific technical mechanisms or controls used to enforce MA-2(2) requirements.
- •What automated tools, systems, or technologies are deployed to implement MA-2(2)?
- •How is MA-2(2) integrated into your system architecture and overall security posture?
- •What configuration settings, parameters, or technical specifications enforce MA-2(2) requirements?
Evidence & Documentation:
- •What documentation demonstrates the complete implementation of MA-2(2)?
- •What audit logs, records, reports, or monitoring data validate MA-2(2) compliance?
- •Can you provide evidence of periodic reviews, assessments, or testing of MA-2(2) effectiveness?
- •What artifacts would you present during a FedRAMP assessment to demonstrate MA-2(2) compliance?
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