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AC-20 (01)Use of External Systems | Limits on Authorized Use

Moderate
High

>Control Description

Permit authorized individuals to use an external system to access the system or to process, store, or transmit organization-controlled information only after: (a) Verification of the implementation of controls on the external system as specified in the organization's security and privacy policies and security and privacy plans; or (b) Retention of approved system connection or processing agreements with the organizational entity hosting the external system.

>FedRAMP Baseline Requirements

No FedRAMP-specific parameter values or requirements for this baseline.

>Discussion

Limiting authorized use recognizes circumstances where individuals using external systems may need to access organizational systems. Organizations need assurance that the external systems contain the necessary controls so as not to compromise, damage, or otherwise harm organizational systems. Verification that the required controls have been implemented can be achieved by external, independent assessments, attestations, or other means, depending on the confidence level required by organizations.

>Assessment Interview Topics

Questions assessors commonly ask

Process & Governance:

  • What formal policies and procedures govern the implementation of AC-20(1) (Limits On Authorized Use)?
  • Who are the designated roles responsible for implementing, maintaining, and monitoring AC-20(1)?
  • How frequently is the AC-20(1) policy reviewed and updated, and what triggers policy changes?
  • What training or awareness programs ensure personnel understand their responsibilities related to AC-20(1)?

Technical Implementation:

  • Describe the specific technical mechanisms or controls used to enforce AC-20(1) requirements.
  • What automated tools, systems, or technologies are deployed to implement AC-20(1)?
  • How is AC-20(1) integrated into your system architecture and overall security posture?
  • What configuration settings, parameters, or technical specifications enforce AC-20(1) requirements?

Evidence & Documentation:

  • What documentation demonstrates the complete implementation of AC-20(1)?
  • What audit logs, records, reports, or monitoring data validate AC-20(1) compliance?
  • Can you provide evidence of periodic reviews, assessments, or testing of AC-20(1) effectiveness?
  • What artifacts would you present during a FedRAMP assessment to demonstrate AC-20(1) compliance?

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