03.02.01—Literacy Training and Awareness
>Control Description
Provide security literacy training to system users: As part of initial training for new users and ⚙organization-defined frequency thereafter, When required by system changes or following ⚙organization-defined events, and On recognizing and reporting indicators of insider threat, social engineering, and social mining. Update security literacy training content ⚙organization-defined frequency and following ⚙organization-defined events.
>Assessment Interview Topics
Questions assessors commonly ask
Process & Governance:
- •What documented policies and procedures address 03.02.01?
- •Who is accountable for implementing and maintaining 03.02.01 controls?
- •How frequently are 03.02.01 requirements reviewed, and what triggers updates?
- •What process ensures changes to systems maintain compliance with 03.02.01 requirements?
- •How are exceptions to 03.02.01 requirements documented and approved?
Technical Implementation:
- •What technical controls enforce 03.02.01 in your environment?
- •How are 03.02.01 controls configured and maintained across all systems?
- •What automated mechanisms support 03.02.01 compliance?
- •How do you validate that 03.02.01 implementations achieve their intended security outcome?
- •What compensating controls exist if primary 03.02.01 controls cannot be fully implemented?
Evidence & Documentation:
- •What documentation proves 03.02.01 is implemented and operating effectively?
- •Can you provide configuration evidence showing how 03.02.01 is technically enforced?
- •What audit logs or monitoring data demonstrate ongoing 03.02.01 compliance?
- •Can you show evidence of a recent review or assessment of 03.02.01 controls?
- •What artifacts would you provide during an assessment to demonstrate 03.02.01 compliance?
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