Article 30.3(a)—Article 30.3(a)
>Control Description
full service level descriptions, including updates and revisions thereof with precise quantitative and qualitative performance targets within the agreed service levels to allow effective monitoring by the financial entity of ICT services and enable appropriate corrective actions to be taken, without undue delay, when agreed service levels are not met;
>Cross-Framework Mappings
Ask AI
Configure your API key to use AI features.