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MA-2(2)—Controlled Maintenance | Automated Maintenance Activities

IL4 High
IL5
IL6

>Control Description

(a) Schedule, conduct, and document maintenance, repair, and replacement actions for the system using ⚙organization-defined automated mechanisms; and (b) Produce up-to date, accurate, and complete records of all maintenance, repair, and replacement actions requested, scheduled, in process, and completed.

>DoD Impact Level Requirements

No specific parameter values or requirements for this impact level.

>Discussion

The use of automated mechanisms to manage and control system maintenance programs and activities helps to ensure the generation of timely, accurate, complete, and consistent maintenance records.

>Related Controls

MA-3

>Assessment Interview Topics

Questions assessors commonly ask

Process & Governance:

  • •What formal policies and procedures govern the implementation of MA-2(2) (Automated Maintenance Activities)?
  • •Who are the designated roles responsible for implementing, maintaining, and monitoring MA-2(2)?
  • •How frequently is the MA-2(2) policy reviewed and updated, and what triggers policy changes?
  • •What governance structure ensures MA-2(2) requirements are consistently applied across all systems?

Technical Implementation:

  • •Describe the specific technical mechanisms or controls used to enforce MA-2(2) requirements.
  • •What automated tools, systems, or technologies are deployed to implement MA-2(2)?
  • •How is MA-2(2) integrated into your system architecture and overall security posture?
  • •What configuration settings, parameters, or technical specifications enforce MA-2(2) requirements?

Evidence & Documentation:

  • •What documentation demonstrates the complete implementation of MA-2(2)?
  • •What audit logs, records, reports, or monitoring data validate MA-2(2) compliance?
  • •Can you provide evidence of periodic reviews, assessments, or testing of MA-2(2) effectiveness?
  • •What artifacts would you present during a FedRAMP assessment to demonstrate MA-2(2) compliance?

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