7023(c)—7023(c)
>Control Description
A business that complies with a consumer’s request to correct shall correct the personal information at issue on its existing systems and ensure that the information remains corrected. The business shall also instruct all service providers and contractors that maintain the personal information at issue pursuant to their written contract with the business to make the necessary corrections in their respective systems. Service providers and contractors shall comply with the business’s instructions to correct the personal information or enable the business to make the corrections and shall also ensure that the information remains corrected. If a business, service provider, or contractor stores any personal information that is the subject of the request to correct on archived or backup systems, it may delay compliance with the consumer’s request to correct, with respect to data stored on the archived or backup system, until the archived or backup system relating to that data is restored to an active system or is next accessed or used. Illustrative examples follow:
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