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7004(a)(3)—7004(a)(3)

>Control Description

Do not use language or interactive elements that are confusing to the consumer. The methods must not use double negatives, misleading statements or omissions, affirmative misstatements, or deceptive language. Toggles or buttons must clearly indicate the consumer’s choice. A consumer’s silence or failure to act affirmatively does not constitute consent. Illustrative examples of prohibited methods follow.

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