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BCM-02Business impact analysis policies and instructions

>Control Description

Policies and instructions to determine the impact of any malfunction to the cloud service or enterprise are documented, communicated and made available in accordance with SP-01. The following aspects are considered as minimum: • Possible scenarios based on a risk analysis; • Identification of critical products and services • Identify dependencies, including processes (including resources required), applications, business partners and third parties; • Capture threats to critical products and services; • Identification of effects resulting from planned and unplanned malfunctions and changes over time; • Determination of the maximum acceptable duration of malfunctions; • Identification of restoration priorities; • Determination of time targets for the resumption of critical products and services within the maximum acceptable time period (RTO); • Determination of time targets for the maximum reasonable period during which data can be lost and not recovered (RPO); and • Estimation of the resources needed for resumption. Additional criteria: -

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