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DM-15Customer Data Retention and Deletion

>Control Description

Organization purges or archives data according to customer requests or legal and regulatory mandates.

Theme

Process

Type

Preventive

Policy/Standard

Privacy Policy

>Implementation Guidance

1. Ensure that a process is defined, documented, and communicated for requesting deletion or archival of personal information. 2. Ensure that on customer's request or as per legal/regulatory mandates, personal information is deleted/archived as per the policy.

>Testing Procedure

1. Inspect and validate whether a documented process is defined & communicated for requesting deletion/archival of personal information. 2. Validate whether on customer's request or as per legal/regulatory mandates personal information is deleted/archived as per the policy.

>Audit Artifacts

E-PRIV-01
E-DM-08

>Framework Mappings

Cross-framework mappings provided by Adobe CCF Open Source under Creative Commons License.

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