BM-05—Alternate Telecommunication

>Control Description

Alternate telecommunication service agreements have been established to resume business when the primary service gets disrupted. Service agreements contain priority of service provisions.

Theme

Process

Type

Preventive

Policy/Standard

Backup Management Policy

>Implementation Guidance

1. Ensure that alternate telecommunication service agreements are defined to resume business when the primary service gets disrupted. 2. The priority of the service provisions should be defined in the service agreements.

>Testing Procedure

1. Inspect whether alternate telecommunication service agreements are defined to resume business when the primary service gets disrupted. 2. Inspect documentation to determine that the Service agreements contain priority of service provisions.